Privacy Policy

By ONTOP · Last Updated: April 16, 2026

At By ONTOP, accessible from www.byontop.com, one of our main priorities is the privacy of our visitors and customers. This document contains the types of information that is collected and recorded by By ONTOP and how we use it.

1. What Personal Information We Collect

When you opt in to receive communications from us, we may collect the following personal data:

• First and last name.
• Email address.
• Mobile phone number.
• Information related to call or consultation bookings (date, time, service type).
• Customer service interaction history.

2. How We Use Your Personal Information

We use the information we collect in the following ways:

• To send appointment confirmations and reminders.
• To send account alerts or order updates.
• To communicate with you regarding customer service inquiries.
• To send promotional notifications (only with your explicit consent).

3. Who Your Personal Information Is Shared With

By ONTOP does not sell, rent, or trade your personal information with third parties for their marketing purposes. We may share data only with the following trusted partners who assist us in operating our website and communications:

• Payment processors (for billing).
• Email and SMS service providers (messaging platforms).
• Appointment scheduling services (Google Calendar API).

5. Access to Your Information

You have the right to request a copy of the personal data we hold about you or request its deletion by [email protected].

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.